Privacy Policy

Last updated: 16.07.2025

At Alvora Travel, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Who We Are

Alvora Travel is a European-based agency offering premium transportation solutions across Europe. We act as an intermediary, connecting clients with reliable vehicle operators.

2. Information We Collect

We may collect and process the following types of personal data:

  • Contact information: Name, email address, phone number, company name

  • Service details: Travel dates, destinations, group size, special requests

  • Technical data: IP address, browser type, time zone, cookies

  • Communication data: Emails, inquiries, feedback

We do not knowingly collect or process sensitive personal data.

3. How We Use Your Data

We use your information to:

  • Respond to inquiries and provide quotes

  • Coordinate transportation services with our partners

  • Process payments and issue invoices

  • Communicate about bookings, changes, or support

  • Improve our website and services

  • Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Sharing Your Data

We may share your data with:

  • Trusted transportation partners to fulfill your booking

  • Payment processors (e.g. Stripe)

  • IT service providers hosting our website or managing data

  • Authorities, where legally required

All third-party providers are contractually obligated to safeguard your data.

5. Data Retention

We retain your data only as long as necessary for the purpose it was collected, or as required by law (e.g., accounting regulations).

6. Your Rights

Under GDPR and other privacy laws, you have the right to:

  • Access the personal data we hold about you

  • Correct inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

  • Lodge a complaint with a supervisory authority

To exercise your rights, contact us at: info@alvoratravel.com

7. Cookies

We use cookies to improve your experience on our website. You can control cookie settings through your browser.

8. Data Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

9. International Transfers

As we operate across Europe, your data may be processed in countries outside your home jurisdiction. We ensure adequate protection in line with GDPR.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact

If you have questions about this Privacy Policy, please contact:

Alvora Travel
Email: info@alvoratravel.com
Website: www.alvoratravel.com